FAQ's

  • What is OOAKHotels.com?

    OOAK Hotels is the greatest way to find excellent hotels at inexpensive prices. We choose and review the best value-for-money rooms across India and offer them to you at the inexpensive prices.

  • What is the OOAK Hotels pattern?

    Searching a hotel that meets your needs can be a long and painful process.

    We simplify your booking experience plus provide you peace of mind. Really, we promise the following at all OOAK Hotels: Free breakfast, clean rooms with Wi-Fi, A/C, TV, premium bedding, and clean washroom with hot & cold showers.

  • How do I get to my OOAK Hotels?

    All location information is clearly indicated in the booking verification emailed to you after booking. On the day of check-in, you will also receive an SMS & Email with directions. If you need any assist, please feel free to reach out to our customer care team by email & phone.

  • Why should I book with OOAKHotels.com and not with any other website?

    We always offer the best rates & 100% verified excellent hotels to our customers. Also, we assurance a quality experience by verify each room on the network. We offer the best rooms, in a huge number of destinations so that you can be nearer to what matters for you in every location.

  • Is there any hidden cost, or is the displayed amount the final price to be paid

    No hidden cost! All our rates including all taxes, charges and other credit & debit card, net banking processing fees.

  • Can I pay in cash?

    Yes you can pay. For more details contact our customer care team.

  • I am not comfy with sharing my debit & credit card details. How secure is it?

    We never store customers’ debit & credit card information and only need information to process specific payments. We are committed to the maximum level of online security and fallow all rules & regulations.

  • Can I bring my pets to the hotel?

    The pet policy depends on hotels, so please reach out to our customer care team or read hotel rules before booking. If you need any help call on our customer care no.

  • Can you accommodate 3 people in a same room?

    Yes. Some of our hotels may accommodate more than 2 persons in a room. Please reach out directly to our customer care support team by email or phone, so that we can assist you search the best option for you.

  • Can I check-in early or check-out late when booking?

    Early check-in or late check-out is subject to availability and may be chargeable. For more details & clarification contact our customer care team.

  • Can I change my plan after booking?

    Of course you can change your plan! Simply contact our customer care team our team will assist you in making the necessary changes in your booking.

  • What do I need when check in at hotel?

    As per Government regulations, it is mandatory for all guests above 18 years of age to carry a valid photo identity card & address proof at the time of check-in.

  • Can I cancel my booking any time?

    For any cancellation you can contact us: email care@ooakhotels.com , customer care +91- 9310777666 and we will speedily take care of this for you.